Clear answers, including what is not announced yet.

Remedexa is Windows troubleshooting software. It starts from the function that is failing, diagnoses the technical cause where possible, applies a targeted repair when appropriate, and retests that same function before treating the issue as resolved.

No. Remedexa is not an antivirus product. It diagnoses functional Windows problems and applies targeted repair where appropriate.

No. Remedexa is not a registry cleaner, optimizer, or scareware-style cleaner. It does not invent error counts or sell system cleaning.

A repair command completing is not enough. Remedexa treats an issue as resolved only when validation of the affected function succeeds.

Remedexa does not mark the issue as resolved. The diagnostic outcome remains available. Home keeps that outcome for the user. Business can use it for structured support escalation.

No. Home is intended as a one-time purchase with a perpetual Home entitlement. There is no recurring Home subscription.

Activation requires an online step. Once legitimately activated, Home is designed so the application can continue to be used offline.

No. Home does not include a human support entitlement or support tickets.

No. Home does not include attended remote support.

Home does not mark the issue as resolved. The diagnostic outcome remains available to the user. Home does not escalate to a technician.

Final licensing terms have not yet been announced.

Both use the same Remedexa troubleshooting foundation. Home is a one-time purchase for a person’s own PCs. Business is a subscription that adds organization context, lightweight health awareness, support cases, and structured escalation.

Yes. Business is not a different lower- or higher-quality repair engine. It uses the same diagnose, repair, and validate foundation, then adds organizational and support capabilities.

The issue is not marked resolved. If support is invoked, Business is intended to open Get Support with structured diagnostic context, then a support case, technician triage, and attended remote support if needed.

Attended remote support is part of the intended Business model when local troubleshooting is not enough. It is not available yet.

No. Lightweight health awareness is intended as endpoint health context for troubleshooting. It is not screen monitoring, keystroke monitoring, or employee surveillance.

Remedexa Business is being prepared initially for organizations in Saudi Arabia and the wider MENA region. Commercial availability has not been announced.

Diagnostic collection is designed to avoid diagnostic screen captures. Attended remote support, when used in Business, is a separate human support session and is not presented as screen recording or surveillance.

Diagnostics are designed to avoid collecting microphone recordings and camera recordings or frames. Remedexa may still investigate whether those devices are available to Windows.

Remedexa diagnostics are designed to avoid collecting arbitrary user documents. The intended evidence is technical context related to the problem being investigated.

When support is invoked, Business is intended to send sanitized technical context such as the problem area, affected target, diagnostic conclusion, repair attempts, and validation results. This is not treated as an automatic upload of every unresolved event.

Remedexa will publish specific compliance or certification claims when they are established.

A launch date has not been announced.

Pricing has not yet been announced.

Business pricing has not yet been announced.

An official download destination has not been announced. When Remedexa becomes available, official destinations will be published on remedexa.com.